Terms of Use

      1.   SCOPE OF AGREEMENT

The following Terms of Use (“Agreement”) governs your use of websites  located at bbb.org; bbmarketplacetrust.org; give.org;  and  asrcreviews.org (the “Sites”), which includes the websites of the  Council of Better Business   Bureaus, Inc.; separately incorporated Better Business Bureau  organizations in the United States, Canada and Mexico; BBB Foundations;  BBB Institute for Marketplace Trust; BBB Wise Giving Alliance; and the  Advertising Self-Regulatory Council (collectively,   “BBB”).  By accessing the Sites, you agree to be bound by and comply  with the terms and conditions of this Agreement.  If, at any time, you  choose not to accept the terms and conditions of this Agreement, do not  access or use the   Sites in any manner.


Please take a few minutes to read this Agreement carefully.


Please note: BBB makes no representations or  guarantees that information on the Sites is accurate.  BBB asks users  who submit content to affirm that any information in the content is  accurate, but BBB does not verify the accuracy of the information   submitted by users.  All content on the Sites is provided solely to  assist users in exercising their own best judgment and at their own  risk.


      2.   INFORMATION AND PASSWORDS

You may register and create a personal account to access certain  features and functions of the Sites.  You are solely responsible for  maintaining the confidentiality of the user ID and password, and are  fully responsible for all activities that occur   under your account.  BBB does not retain liability or responsibility  for such use.


      3.   USER SUBMISSIONS 

User Content includes but is not limited to, any text, images,  photos, audio, video, location data, ratings, reviews, compilations,  messages or other information that is publicly displayed by you.  BBB  asks users who submit User Content to affirm   that any information in the content is accurate, but BBB does not  verify the accuracy of the information submitted by users.

By submitting User Content to any part of the Sites, you represent and warrant that:


  • You are the sole author and owner of any intellectual property protected User Content you submit;
  • You are solely responsible for any contributions, comments or postings you submit, including any feedback or questions;
  • All User Content that you post is accurate;
  • You are at least 18 years old;
  • Your use of the User Content does not violate this Agreement and will not cause injury to any person or entity;
  • You have not been offered, have not accepted, and are not entitled  to receive any compensation in any form and from any party in  connection with submitted User Content; and
  • You will indemnify, defend and hold harmless BBB, its officers,  directors, employees and agents from any third party claim(s) and any  damages, losses or injuries resulting from the display of your User  Content.

You further agree and warrant that you will not: 


  • Submit any User Content that is unlawful, harmful, threatening,  abusive, harassing, tortious, defamatory, vulgar, obscene, libelous,  invasive of another’s privacy, hateful or racially, ethnically or  otherwise objectionable;
  • Submit any User Content that contains software viruses or any  other computer code, files or programs designed to interrupt, destroy or  limit the functionality of any computer software, hardware or  telecommunications equipment;
  • Submit any User Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
  • Submit any User Content that is false or misleading;
  • Use the Sites for sales and marketing purposes;
  • Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity;
  • Invade another’s privacy in any way, including posting another’s personal details without their prior permission;
  • Manipulate identifiers in order to disguise the origin of any User Content submitted;
  • Act in a manner that affects other users’ ability to engage in real time exchanges;
  • Intentionally or unintentionally violate any applicable local, state, provincial, national or international law.

You acknowledge that CBBB and its affiliates have the right in their  sole discretion, to remove, refuse, move, edit or delete any User  Content submitted, regardless of whether such content violates this  Agreement. 


Any submission to the Sites will be deemed and remain the property of  BBB.  By submitting User Content to the Sites you hereby grant CBBB and  its affiliates a royalty-free, perpetual, irrevocable, world-wide  license to use, reproduce, create derivative   works from, modify, publish, edit, translate, distribute, perform and  display the User Content in any media or medium, form, format or forum.


BBB shall not be subject to any obligations of confidentiality regarding  User Content except as expressly agreed by BBB, or as otherwise  required by applicable law. Nothing contained in this Agreement shall be  construed as limiting BBB’s rights,   responsibilities and obligations under its privacy policy located at https://www.bbb.org/en/us/council/about/privacy-policy/.
 

      4.   BBB INTELLECTUAL PROPERTY

BBB retains all right, title and interest, including all intellectual  property rights, in and to the information and content on the Sites,  including, without limitation, any text, graphics, logos, buttons,  icons, images and audio clips (“BBB Content”).  In addition, this Agreement grants you no right, title, or interest in  any intellectual property owned or licensed by BBB, including BBB’s  registered trademarks, service marks, logos, brand names, trade dress  and trade names (“Trademarks”). 


You have no rights in or to such BBB Content or Trademarks and you  will not use any BBB Content or Trademarks, except as specifically  permitted under this Agreement. You may not do or allow anyone else to  do anything with the BBB Content or Trademarks which is not specifically permitted under this Agreement.  You may not  use or display BBB’s Trademarks in any manner without BBB’s prior  written consent.  Unless we specifically consent in writing, BBB’s  Trademarks may not be used in connection with any product or service that does not belong  to us, in any manner that is likely to cause confusion, or in any manner  that disparages or discredits BBB.


Unless otherwise specifically set forth on the Sites or unless  written consent is provided, you may only use and access, download and  copy the BBB Content for your personal, non-commercial use, and you will  not alter, erase or otherwise obscure our copyright, trademark, proprietary or other notices on the BBB Content. You  acknowledge and agree that the BBB Content is made available for  informational and educational purposes only, and is provided to assist  you in exercising your own judgment. BBB Content is not a substitute for legal advice or your best judgment. The accuracy  of BBB Content is not guaranteed, and BBB makes no representation or  warranty of any kind. Unless otherwise specifically specified on the  Sites, such as a BBB rating or alert, BBB Content should not be construed as a representation of the opinions  of BBB. BBB does not give legal advice. Your reliance upon BBB Content  obtained through the Sites is solely at your own risk. All rights not  expressly granted in this Agreement are reserved to us.


      5.   NOTIFICATION OF INFRINGING COPYRIGHT-PROTECTED CONTENT

Material may be made available on the Sites by third parties not  within our control. We are under no obligation to, and do not, scan  material used in connection with the Sites for the inclusion of illegal  or impermissible Content. However, we respect the copyright interests of others. It is our policy not to permit  material known by us to infringe upon another party's copyright to  remain on the Sites.

To notify BBB of alleged copyright or trademark infringement on the  Sites, in accordance with 17 U.S.C. §512(C)(3), you should provide us  with written notice that at a minimum contains:


  • A physical or electronic signature of a person authorized to act on  behalf of the owner of an exclusive right that is allegedly infringed;
  • Identification of the copyrighted work claimed to have been  infringed, or, if multiple copyrighted works are covered by a single  notification, a representative list of such works;
  • Identification of the copyrighted work that is claimed to be  infringing or to be the subject of infringing activity and that is to be  removed or access to which is to be disabled, and information  reasonably sufficient to permit BBB to locate the material;
  • Information reasonably sufficient to permit BBB to contact the  complaining party, such as an address, telephone number, and, if  available, an electronic mail address at which the complaining party may  be contacted;
  • A statement that the complaining party has a good faith belief that  use of the material in the manner complained of is not authorized by the  copyright owner, its agent, or the law; and
  • A statement that the information in the notification is accurate,  and under penalty of perjury, that the complaining party is authorized  to act on behalf of the owner of an exclusive right that is allegedly  infringed.

All Notifications of Claimed Copyright Infringement should be sent to our designated agent as follows:

Copyright Contact

Council of Better Business Bureaus, Inc.

3033 Wilson Blvd., Suite 600

Arlington, VA 22201

copyright@council.bbb.org

(703) 247-9406


Upon receipt of the above information, BBB will promptly investigate  and take appropriate action, then notify you of that action at the  contact address provided.


      6.   COMPLIANCE

You expressly  agree that the Sites may only be used for lawful purposes as governed by  any applicable international, national/federal, state, provincial or  local laws, statutes, and regulations. You may not use the Sites in any  way that could result in criminal or civil liability. Use of the Sites from outside of the United  States shall be in compliance with the laws of the jurisdiction from  which you access the Sites.


      7.   LINKS

Please refer to the BBB Hyperlinking Policy located at https://www.bbb.org/en/us/council/about/terms-of-use/hyperlinking/ for information on linking to the Sites.


      8.   DISCLAIMER OF WARRANTY

BBB DOES NOT WARRANT OR GUARANTEE THE ACCURACY, ADEQUACY, TIMELINESS,  RELIABILITY, COMPLETENESS, OR USEFULNESS OF THE SITES AND DISCLAIMS ANY  LIABILITY FOR ERRORS OR OMISSIONS IN THE SITES. THE SITES ARE PROVIDED  "AS-IS" WITHOUT ANY WARRANTY, EITHER EXPRESS   OR IMPLIED. BBB DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED  TO, ANY IMPLIED WARRANTIES OF NON-INFRINGEMENT, TITLE, MERCHANTABILITY  OR FITNESS FOR A PARTICULAR PURPOSE, OR ANY WARRANTY THAT THE SITE IS  FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.   THIS DOES NOT AFFECT THOSE WARRANTIES THAT ARE NOT SUBJECT TO  EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS  AGREEMENT.

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE SITES IS  ACQUIRED AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY  RESPONSIBLE FOR ANY DAMAGE TO YOUR OWN COMPUTER SYSTEM OR LOSS OF DATA  THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.


      9.   INDEMNIFICATION

You agree to indemnify and hold harmless BBB and its respective  officers, directors, employees, agents, independent contractors or  licensors (collectively the "BBB Parties") from and against any and all  claims, losses, expenses, demands or liabilities,   including attorneys' fees and costs, incurred by the BBB Parties in  connection with any claim by a third party (including any intellectual  property claim) arising out of (i) your use of the Sites and any  material you access using the Sites or by any   other means; (ii) a third party's use of such material that you access  using the Sites and make available to such third party; or (iii) your  violation of this Agreement or any applicable law. You further agree  that you will cooperate fully in the defense   of any such claims. BBB reserves the right, at its own expense, to  assume the exclusive defense and control of any matter otherwise subject  to indemnification by you, and you shall not in any event settle any  such claim or matter without the written   consent of the relevant BBB Parties.


      10.   LIMITATION OF LIABILITY

Under no circumstances shall BBB be liable to you or any other party  for any direct, indirect, special, consequential or exemplary damages,  including but not limited to, damages for lost profits, business  interruption, goodwill or other intangible losses   of any kind arising from or relating in any way to (i) your use of, or  inability to use, the Sites or the information contained in the Sites;  (ii) any failure of performance, error, omission, interruption, defect,  delay in operation or transmission,   computer virus or line or system failure; and (iii) any other matter  relating to the Sites, even if advised of the possibility of such  damages.


      11.   TERMINATION

BBB may immediately suspend access to the Sites and remove and  discard any Content you submitted to the Sites for any reason if BBB  believes you have violated or acted inconsistently with the terms of  this Agreement.  Termination of your access to   the Sites may be effected without prior notice. BBB will not be liable  to you or any third-party for termination of your access to the Sites. 


      12.   RELATIONSHIP

Your use of the Sites does not create, and nothing contained in this  Agreement will be deemed to establish, an employment, agency, franchise,  joint venture or partnership relationship between you and BBB. Use of  the Sites does not provide you with the   authority to enter into any agreements for or on behalf of BBB.  Moreover, use of the Sites does not grant you the authority, either  express or implied, to incur obligations or liability on behalf of BBB.  By using the Sites, you agree that no attempts   to subject BBB to any such obligations or liability will be made. 

 

      13.   WAIVER

Failure by BBB to enforce any of its rights under this Agreement shall  not be construed as a waiver of those rights or any other rights in any  way whatsoever. 


      14.   CHOICE OF LAW AND DISPUTE RESOLUTION

This Agreement and all other aspects of your use of the Sites shall  be governed by and construed in accordance with the laws of the  Commonwealth of Virginia, U.S.A., without regard to its conflict of laws  rules. You agree that you will notify BBB in writing   of any claim or dispute concerning or relating to your use of the  Sites and give BBB a reasonable period of time to address it before  bringing any legal action, either individually or as a class member  against BBB. You agree to submit to the personal   jurisdiction of the state and federal courts located in the City and  County of Arlington, Virginia, U.S.A.


      15.   OTHER AGREEMENTS

This Agreement shall be subject to any other agreements you have  entered into with BBB.  If any such agreements conflict with the terms  of the instant Agreement, the other agreements shall control.


      16.   ADDITIONAL TERMS

Certain sections or pages on the Sites may contain  separate terms and conditions of use, which are in addition to the terms  and conditions of this Agreement. Should there be a conflict, the  additional terms and conditions will govern for those sections or pages.


      17.   SEVERABILITY

If any provision of this Agreement is found to be  invalid or unenforceable, the remaining provisions shall be enforced to  the fullest extent possible, and the remaining provisions of the  Agreement shall remain in full force and effect.


      18.   MODIFICATION

BBB reserves the right to modify this Agreement at any time, with or  without notice to you.  Thus, you should check the Agreement  periodically for changes.  You agree that BBB will not be liable to you  or any third party for any modifications   to the Agreement.


      19.   SECTION HEADINGS

The  headings of Sections in this Agreement are provided for convenience only  and will not affect its construction or interpretation.


      20.   EFFECT

This Agreement will be binding on, inure to the benefit of, and be  enforceable against the parties to this Agreement and their respective  successors and assignees. Neither the course of conduct between the  parties to this Agreement nor trade practice   shall serve to modify any provision of this Agreement. All rights not  expressly granted herein are hereby reserved.